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MERK Technic replacement parts set, 169 pieces, individual parts, compatible with Lego Technic : Amazon.de: Toys
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My Wanda CMF was missing her cape, and even though I've heard they don't do replacement parts for CMFs, I still reached out to customer service. They made my week. : r/lego
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Lego CS rocks! Sent them an email regarding the updated parts for the 1989 Batmobile, and this is their reply. : r/lego
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A Customer Discovered Their $350 Lego Set Was Missing Pieces. The Company's Response Was Brilliant | Inc.com
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